CastlePointe :: Newport Beach, CA :: 1997 - Current
Consulting firm providing IT strategic planning, operational efficiency and organizational transformation consulting services to IT organizations.
President & Managing Consultant
- Responsible for all day-to-day operations of the business, as well as serving as primary consultant on many projects
- Personally responsible for management of over 40 key projects, with delivery budgets as large as $2MM, to successful completion
Key Projects:
- Conducted Process Assessment and Lead Adoption Program for Global Financial Firm
- Developed Strategic Planning Process for Fortune 500 Company
- Assessed and Advised Multi-National Manufacturing Firm on the consolidation of global service desk operations
- Served as Acting Vice President of Consulting Services for IT Quality consulting firm, responsible for all practice development, service delivery and management of on-shore and off-shore teams
- Completed Strategic Marketing Plan for mid-sized network integration firm, the results of which contributed to their subsequent successful acquisition
- Served as key advisor on successful delivery of a highly complex data center build out and consolidation project which resulted in the ground-up build of a 40,000 sq ft data center and the consolidation of 4 production data centers into the newly built center
Friendly Hills Healthcare Network :: La Habra, CA :: 1995 - 1997
Integrated Healthcare Delivery Network serving patients through a network of company owned acute care, ancillary service and physician office facilities.
Director of Network Architecture, 1997
This was a transitional role during the acquisition of Friendly Hills by MedPartners
- Responsible for technical design, architecture, implementation and support of all LAN/WAN services for MedPartner's Western Region encompassing more than 150 sites
Manager of Technical Services, 1995 - 1997
- Oversaw all technical delivery including Service Desk, Field Services, Network Design & Operation Services, Client Server/Intranet Development and Technical Procurement and Fulfillment.
- Oversaw staff of 30 responsible for supporting 4,000 users across 40 locations
- Responsible for building technical service operations team from 'ground up' beginning with a team of 3, hiring all staff and developing operating processes, policies & procedures and the development or acquisition of supporting tools
- Oversaw several large projects including the build out of a 10,000 sq ft data center and the rapid deployment of a complete technical services suite during the acquisition of Cigna's physician office group.
Focus Automation :: Long Beach, CA :: 1993 - 1994
Provider of Technology Training to Fortune 2000 organizations and though displaced worker programs.
Senior Consultant
- Participated in business development activities, curriculum and courseware development and customer and trainee presentations
- Successfully managed major accounts such as Home Savings of America, Bank of America, Wells Fargo Bank, Nestle USA and Avco Financial Services
Summit Health, Ltd. :: Burbank, CA :: 1991 - 1993
Publicly held operator of 9 acute care healthcare facilities throughout the West and Midwest.
Network Manager
- Responsible for all PC and network support and project implementations supporting over 3,000 users at 15 locations
- Key Participant in transformation project converting facilities from local System 36 environments to a centralized AS/400 application environment
- Established corporate contracts responsible for all technical operations, established corporate standards, policies and procedures and developed and implemented a company-wide application training program
Heath/Zenith Computers :: Rancho Cucamonga, CA :: 1989 - 1991
Supplier of professional services, as well as Apple and Heath/Zenith computers to Fortune 1000 companies, primarily in the defense and entertainment industries.
Senior Account Executive, Major Accounts
- Responsible for sales and business development for several major accounts, including Northrop Aircraft, achieving Million Dollar Club status in 1990
Systems Engineer
- Served in both a pre-sale and post-sale role, heavily involved in business development activities as well as responsible for the design and implementation of networks for Northrop, MCA/Universal and Motown Records
Interface Systems :: La Verne, CA :: 1986 - 1989
President & Owner
