Here’s the Thinkers360 leaderboard for our top 50 global thought leaders and influencers on Customer Experience for November 2020. Congratulations to all our thought leaders and experts who participated!
Step Toward Your Digital Future
Follow my work on what it means to be a leader in the Digital Era, by subscribing to The Practice by The MAPS Institute, which I co-founded with my wife, Laura Araujo to explore how we can all live a life in balance.
How Work Changed In 2020 (355)
So much has changed, so quickly it feels as though it’s been years since January 1, 2020.