March 9, 2021

On the Air

Industrialisation against digital transformation | Charles Araujo on Engati CX

Published on YouTube 
By Engati

Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Charles Araujo, Founder of The Institute for Digital Transformation talks to us about how we can identify the biggest obstacle to enterprises who want to go through the digital transformation process. He also shares what has been the most profound, technological impact on the business world to date.


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