IT operations is complex. And it generates a ton of data. So much data, that it can quickly overwhelm your IT Operations team’s ability to process it. Is more data really better? Or is it noise that inhibits action? While Machine Learning promises to make sense of it all, it requires complete, accurate, and unfragmented data. Otherwise, the old adage “Garbage in, Garbage out” prevails. Attend this webinar and hear from Charles Araujo, Principal Analyst at Intellyx and Leslie Minnix-Wolfe, Senior Director, Product Marketing at ScienceLogic as they discuss how you can: Transform your IT operations from the back-office to business catalyst Apply context to solve IT’s noise problem Leverage Machine Learning WITH context to conquer the ever-increasing complexity of IT
The world of IT has changed, is still changing and doesn’t show any signs of letting up. But this constant transformation is bigger than just IT as the very nature of organizations and how they use technology is changing before our eyes. This has led even the most ardent service management proponents to question the relevance of ITSM and even IT itself in this time of fundamental change. In this unique “fireside chat,” best-selling author, industry analyst and CIO.com contributor Charles Araujo will share stories of our journey to this point, the impact of emerging technologies and management approaches on the IT function and ITSM profession, and how to successfully take yourself and your organization into this uncharted (but also unbridled) future.