June 17, 2020

Digital Experience Revolution

Has COVID-19 Already Killed the Office or Will the Workplace Rise Again in the Aftermath of the WFH Experiment?

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The Digital Experience Revolution

Presented by The Institute for Digital Transformation

In This Episode

Charlie and Frank discuss the impact the pandemic may have on the future of the office and AI companies whose products may very well revolutionize customer intimacy required in our digital economy — and how they're related. Can customer intimacy be accomplished will less physical or even human interaction? Find out how the Digital Experience Supply Chain holds customer intimacy as a required capability in our next normal.

We discuss:

And we cover:

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About The Show

The Digital Experience Revolution, with Charles Araujo and Dr. Frank Granito, explores emerging trends and technologies around Digital Transformation, the Customer Experience and The Future of Work — and how they are reshaping organizations in the Digital Era.


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